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Operations Management homework help

Prompt: All entrepreneurs have the ability to do good with their organizations a

Prompt: All entrepreneurs have the ability to do good with their organizations and bring honor and glory to the Lord. A Christian entrepreneur should see opportunities where they can do good with the organization they have designed and use it for good.
Doing all of this in a joyful and winsome way brings honor to the Lord (Hebrews 13:15-17). We are also called to be salt and light no matter what we are doing as believers. Therefore, when we run our organizations, we are to run them in a way that glorifies the Lord. We should be salt and light in all of our business interactions and how we operate our business (Matthew 5:13-16). How does doing good with your
organization and being salt and light tie into our discussion related to providing quality service during those moments of truth with our clients? What can the verses in Hebrews, Matthew, or any other verses you can find teach us about providing good quality and our interactions with customers?
NOTE: Please make sure that you include a minimum of 2 APA references and biblical reference 

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Operations Management homework help

  Prompt: Complete a Strategic and Operational Analysis of your Organization – P

 
Prompt: Complete a Strategic and Operational Analysis of your Organization – Part I: Please select an organization that you work for, formerly worked for, or an organization that you can obtain information on (i.e., Apple, American Express, Disney, Intel, Walmart,…etc.) in order to complete a strategic and operational analysis. A strategic analysis begins with a stated objective, such as: “should we enter
an industry with a new service offering?” Complete a Strategic Analysis using (1) Porter’s Five Forces analysis of the target industry structure and (2) SWOT analysis to assess the organization’s strengths, weaknesses, opportunities, and threats in a market. Using Figure 2.1, “Porter’s Five Forces Model,” and Table 2.3, “SWOT Analysis” on pp. 33-34, as an example, you will conduct research on your company and its operating environment to formulate your strategy. The definition of strategic analysis may differ from an academic or business perspective, but the process
involves several common factors:
• Identifying and evaluating data relevant to the company’s strategy
• Defining the internal and external environments to be analyzed
• Using several analytic methods such as Porter’s Five Forces analysis, SWOT analysis, and value chain analysis
Additionally, you will draw (1) a swim lane flowchart, (2) a process flow diagram, and (3) a Gantt chart of a service process within your organization. Your textbook states, “The ability to diagram a process, identify the bottleneck operation, and determine the system capacity are fundamental skills in managing service operations and making improvements. An acknowledged axiom is, ‘If you can’t draw it, then
you don’t really understand it’” (Bordoloi, p. 128). A swim lane flowchart diagrams “organizational activities that cross-functional lines (i.e., the swim lanes) highlighting the handoffs between lanes” (Bordoloi, p. 128). A process flow diagram is a graphical way of describing a process, each of its components, and the order or sequence the process needs to flow. A Gantt chart is one of the most popular and useful ways of
showing activities (tasks or events) displayed against time. Using Figure 5.3, “Swim Lane Flowchart of Graduate School Admissions,” Figure 5.4, “Process Flow Diagram of Mortgage Service,” and Figure 5.5, “Gantt Chart of Mortgage Service” on pp. 127- 130 as examples, you will complete these charts and diagrams with your Strategic, Operational and Project plan in mind.
Include your perspective of operations management in the modern economy and how a Christian worldview affects organizational decision-making. How might a Christian worldview be used to assist in the strategic and operational analysis discussed in this paper?
o Requirements: This is the beginning of the development of a Strategic and Operational Analysis for your organization. The Strategic Analysis is a piece of your final deliverable which is to complete a Strategic and Operational Analysis that identifies your organization’s competitive environment, how your organization will be organized to operate (processes, metrics, quality, capacity) within this environment
and how you will allocate resources to meet the demands of this environment. This assignment is the beginning of the Strategic and Operational Analysis that you will continue to develop in Unit 4, Unit 6, and finish off in Unit 7. In this assignment, you will create 4-6 pages of content (required Cover Page, Executive Summary, and APA References Section not included in this page count), which includes the tools listed
above and your explanation of what these tools mean for your organization. 

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Operations Management homework help

 • Describe the role of healthcare HR professionals in ensuring equal opportunit

 • Describe the role of healthcare HR professionals in ensuring equal opportunity and fair treatment in the workplace. What are the six EEO protected classes, as identified by various federal laws? Describe the major three components of an Affirmative Action Plan (AAP).
• Identify the roles and responsibilities of the Equal Employment Opportunity Commission (EEOC). Describe the stages in responding to EEO complaints.
• Discuss the difference between a job description and job specifications. What is job analysis, and how does it impact HR? Describe the three common methods used in job analysis.

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Operations Management homework help

  (1) Discuss the reasons why transportation should be seen as a means to creati

 
(1) Discuss the reasons why transportation should be seen as a means to creating a competitive advantage for the firm you have chosen.
(2) How important is transportation as a competitive activity relative to other chosen company activities ?

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Operations Management homework help

   Trouble at McDonald’s  For most of its history, McDonald’s has been an extrao

   Trouble at McDonald’s 
For most of its history, McDonald’s has been an extraordinarily successful enterprise. It began in 1955, when the legendary Ray Kroc decided to franchise the McDonald brothers’ fast-food concept. Since its inception, McDonald’s has grown into the largest restaurant chain in the world, with almost 37,000 stores in 120 countries.
For decades, McDonald’s success was grounded in a simple formula: Give consumers value for money, good quick service, and consistent quality in a clean environment, and they will return time and time again. To deliver value for money and consistent quality, McDonald’s standardized the process of order taking, making food, and providing service. Standardized processes raised employee productivity while ensuring that customers had the same experience in all branches of the restaurant. McDonald’s also developed close ties with wholesalers and food producers, managing its supply chain to reduce costs. As it became larger, buying power enabled McDonald’s to realize economies of scale in purchasing and pass on cost savings to customers in the form of low-priced meals, which drove increased demand. There was also the ubiquity of McDonald’s; their restaurants could be found everywhere. This accessibility, coupled with the consistent experience and low prices, built brand loyalty.
The formula worked well until the early 2000s. By then, McDonald’s was under attack for contributing to obesity. Its low-priced, high-fat foods were dangerous, claimed critics. By 2002, sales were stagnating and profits were falling. It seemed that McDonald’s had lost its edge. The company responded with a number of steps. It scrapped its supersize menu and added healthier options such as salads and apple slices. Executives mined data to discover that people were eating more chicken and less beef. So McDonald’s added grilled chicken sandwiches, chicken wraps, Southern-style chicken sandwiches, and more recently, chicken for breakfast to their menu. Chicken sales doubled at McDonald’s between 2002 and 2008, and the company now buys more chicken than beef.
McDonald’s also shifted its emphasis on beverages. For decades, drinks were an afterthought, but executives couldn’t help but note the rapid growth of Starbucks. In 2006, McDonald’s decided to offer better coffee, including lattes. McDonald’s improved the quality of its coffee by purchasing high-quality beans, using better equipment, and filtering its water. The company did not lose sight of the need to keep costs low and service quick, however, and continues to add coffee-making machines that produce lattes and cappuccinos in 45 seconds, at the push of a button. Starbucks it is not, but for many people a latte from the McDonald’s drive-through window is comparable. Today, the latte machines have been installed in almost half of the stores in the United States.
All of these strategies seemed to work. Revenues, net profits and profitability all improved between 2002 and 2013. By 2014, however, McDonald’s was once more running into headwinds. Same-store sales declined in 2014, impacting profitability. Among the problems that analysts identified at McDonald’s was an inability to attract customers in the 19- to 30-year-old age group. Rivals offering healthier alternatives, such as Chipotle Mexican Grill, and “better burger” chains that appeal to this demographic, such as Smashburger, are gaining ground at the expense of McDonald’s. A recent Consumer Reports survey ranked McDonald’s burgers the worst among its peers. Another problem is that the quality of customer service at McDonald’s seems to have slipped. Many customers say that employees at McDonalds are rude and unprofessional. One reason why McDonald’s employees might be feeling stressed out is that the menu has grown quite large in recent years, and many restaurants are not longer staffed given the diversity of the menu.
In 2015, management at McDonald’s took steps to fix these problems. The company emphasized a number of “velocity growth accelerators” including
(1)an “Experience of the Future” layout, which features a combination of ordering flexibility (including counter, kiosk, Web, and mobile ordering), customer experience (including a blend of front counter, table service, and curbside delivery), and a more streamlined menu (but one that still allows for personalization);
(2)mobile ordering and payments; and
(3)delivery alternatives.
The results of these initiatives have been promising, with McDonald’s starting to see faster growth and better profitability. 
Case Discussion Questions
What functional-level strategies has McDonald’s pursued to boost its efficiency?
What functional-level strategies has McDonald’s pursued to boost its customer responsiveness?
What does product quality mean for McDonald’s? What functional-level strategies has it pursued to boost its product quality?
How has innovation helped McDonald’s improve its efficiency, customer responsiveness, and product quality?
Do you think that McDonald’s has any rare and valuable resources? In what value creation activities are these resources located?
How sustainable is McDonald’s competitive position in the fast-food restaurant business?

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Operations Management homework help

  (1) Discuss the reasons why transportation should be seen as a means to creati

 
(1) Discuss the reasons why transportation should be seen as a means to creating a competitive advantage for the firm you have chosen.
(2) How important is transportation as a competitive activity relative to other chosen company activities ?

Categories
Operations Management homework help

Prompt: All entrepreneurs have the ability to do good with their organizations a

Prompt: All entrepreneurs have the ability to do good with their organizations and bring honor and glory to the Lord. A Christian entrepreneur should see opportunities where they can do good with the organization they have designed and use it for good.
Doing all of this in a joyful and winsome way brings honor to the Lord (Hebrews 13:15-17). We are also called to be salt and light no matter what we are doing as believers. Therefore, when we run our organizations, we are to run them in a way that glorifies the Lord. We should be salt and light in all of our business interactions and how we operate our business (Matthew 5:13-16). How does doing good with your
organization and being salt and light tie into our discussion related to providing quality service during those moments of truth with our clients? What can the verses in Hebrews, Matthew, or any other verses you can find teach us about providing good quality and our interactions with customers?
NOTE: Please make sure that you include a minimum of 2 APA references and biblical reference 

Categories
Operations Management homework help

  Prompt: Complete a Strategic and Operational Analysis of your Organization – P

 
Prompt: Complete a Strategic and Operational Analysis of your Organization – Part I: Please select an organization that you work for, formerly worked for, or an organization that you can obtain information on (i.e., Apple, American Express, Disney, Intel, Walmart,…etc.) in order to complete a strategic and operational analysis. A strategic analysis begins with a stated objective, such as: “should we enter
an industry with a new service offering?” Complete a Strategic Analysis using (1) Porter’s Five Forces analysis of the target industry structure and (2) SWOT analysis to assess the organization’s strengths, weaknesses, opportunities, and threats in a market. Using Figure 2.1, “Porter’s Five Forces Model,” and Table 2.3, “SWOT Analysis” on pp. 33-34, as an example, you will conduct research on your company and its operating environment to formulate your strategy. The definition of strategic analysis may differ from an academic or business perspective, but the process
involves several common factors:
• Identifying and evaluating data relevant to the company’s strategy
• Defining the internal and external environments to be analyzed
• Using several analytic methods such as Porter’s Five Forces analysis, SWOT analysis, and value chain analysis
Additionally, you will draw (1) a swim lane flowchart, (2) a process flow diagram, and (3) a Gantt chart of a service process within your organization. Your textbook states, “The ability to diagram a process, identify the bottleneck operation, and determine the system capacity are fundamental skills in managing service operations and making improvements. An acknowledged axiom is, ‘If you can’t draw it, then
you don’t really understand it’” (Bordoloi, p. 128). A swim lane flowchart diagrams “organizational activities that cross-functional lines (i.e., the swim lanes) highlighting the handoffs between lanes” (Bordoloi, p. 128). A process flow diagram is a graphical way of describing a process, each of its components, and the order or sequence the process needs to flow. A Gantt chart is one of the most popular and useful ways of
showing activities (tasks or events) displayed against time. Using Figure 5.3, “Swim Lane Flowchart of Graduate School Admissions,” Figure 5.4, “Process Flow Diagram of Mortgage Service,” and Figure 5.5, “Gantt Chart of Mortgage Service” on pp. 127- 130 as examples, you will complete these charts and diagrams with your Strategic, Operational and Project plan in mind.
Include your perspective of operations management in the modern economy and how a Christian worldview affects organizational decision-making. How might a Christian worldview be used to assist in the strategic and operational analysis discussed in this paper?
o Requirements: This is the beginning of the development of a Strategic and Operational Analysis for your organization. The Strategic Analysis is a piece of your final deliverable which is to complete a Strategic and Operational Analysis that identifies your organization’s competitive environment, how your organization will be organized to operate (processes, metrics, quality, capacity) within this environment
and how you will allocate resources to meet the demands of this environment. This assignment is the beginning of the Strategic and Operational Analysis that you will continue to develop in Unit 4, Unit 6, and finish off in Unit 7. In this assignment, you will create 4-6 pages of content (required Cover Page, Executive Summary, and APA References Section not included in this page count), which includes the tools listed
above and your explanation of what these tools mean for your organization. 

Categories
Operations Management homework help

Prompt: If every “customer contact is referred to as a moment of truth,” then ea

Prompt: If every “customer contact is referred to as a moment of truth,” then each of these moments of truth provides you the opportunity to satisfy or even dissatisfy your customer (Bordoloi, p. 149). In the service industry, customer satisfaction “can be defined by comparing perceptions of service received with expectations of service desired” (Bordoloi, p. 149). When your customer’s “expectations are exceeded,
service is perceived to be of exceptional quality” (Bordoloi, p. 149). When your customers “expectations are not met; however, service quality is deemed unacceptable” (Bordoloi, p. 149). Therefore, “when expectations are confirmed by perceived service, quality is satisfactory” (Bordoloi, p. 149). Please review Figure 6.1, “Perceived Service Quality,” on p. 150, which graphically represents these expectations, including word of mouth, personal needs, and past experience. As we consider that “quality begins with the design of the service delivery system,” explain what this will look like in your organization and how you will design it (Bordoloi, p. 149). Which of these Dimensions of Service Quality will be part of your service quality? How will you measure gaps between “expected service and perceived service?” (Bordoloi, p. 150). What tools, techniques, and/or processes will you employ?
NOTE: Please make sure that you include a minimum of 2 APA references and a biblical referenc. 

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Operations Management homework help

1 page   Link to video  https://youtu.be/abydASNrfZQ  Work-life balance is a cri

1 page
 
Link to video 
https://youtu.be/abydASNrfZQ 
Work-life balance is a critical aspect of business success. Review this YouTube video and determine what “risks” are at stake and recommend a solution. Remember all data is to be covered by a full paragraph